We are no longer selling travel insurance
From 1 July 2021 Bupa Global is no longer selling travel insurance.
Existing customers will remain covered until the end date of their current policy, with their policy documents still available to view on myPage. Up until this date, as per the standard terms and conditions, customers can continue to make extensions and claims will be accepted, as long as the claiming incident happened before the policy end date. Renewal will be available for customers who are due to renew on or before 31 August 2021.
If you have any queries, please contact us at email@example.com and our advisers will be happy to help.
DOES BUPA GLOBAL TRAVEL COVER COVID-19?
If you can document that your journey complies with all our safe travel requirements listed below, Annual Multi-Trip and Single Trip Travel insurances will extraordinarily include COVID-19 medical coverage regardless of the epidemic exclusion in our insurance conditions, provided the insurance is purchased before departure from your country of permanent residence. Click here for further information.
Safe travel requirements
- The insured shall only travel to a destination if the public ities in the country of permanent residence of the insured have not issued warning against such travel 24 hours prior to departure.
- The insured shall only travel to a destination where the local public ities will accept the entry and stay of the insured.
- The insurance was purchased before departure from the country of permanent residence.
- Compliance with the above-mentioned requirements (items 1-3) must be documented by the insured. E.g by taking screen prints prior to departure of the relevant websites including date and time. Read more about documentation here.
- All medical treatment in relation to COVID-19 must be pre-approved by Bupa Global Assistance.
- The insured shall comply with official health guidelines issued by public ities at the travel destination that aim to minimise the risk of contracting COVID-19.
WORLD CLASS TRAVEL INSURANCE
WHY CHOOSE BUPA GLOBAL TRAVEL
As standard, we offer:
|Worldwide cover, including U.S. and Canada|
|No overall limit on the majority of eligible medical expenses|
|No deductible or co-payment on medical expenses|
|Pregnancy cover up to 36 weeks (18 weeks if it is the result of fertility treatments and / or the insured is expecting more than one child)|
|Many pre-existing medical conditions considered|
|Children aged under two can be added at no extra cost|
|Medical emergencies for many adventure sports and activities, such as cycling and winter sports, covered|
|Cover for medical emergencies while on cruises included|
|Single-trip travel insurance policies cover you up to your 75th birthday; Annual Multi-Trip up to your 70th birthday|
|24-hour in-house emergency service and support|
MyCard Travel app
Access to your virtual insurance card and single-touch, in-house emergency support from your smartphone or tablet.
Available on Google Play and App Store.
Make a claim
We can pay the hospital directly or repay you for any medical expenses covered by your plan.
It’s easy to add days to your cover if your trip lasts longer than expected.
Make a payment
Choose from a variety of options to settle any outstanding payments or renew your plan.
Download plan details
If you reside in the United Kingdom, Jersey, Guernsey, Falkland Islands, Isle of Man or Gibraltar:
If you reside in Mexico:
If you reside anywhere outside of the countries listed above and you purchased your insurance with a start date on or before 31st December 2020:
If you reside anywhere outside of the countries listed above and you purchased your insurance with a start date on or after 1st January 2021:
Bupa Global Travel Customer Service
Contact us on weekdays between 9am and 5pm (CET)
We only provide cover in AFGHANISTAN, CRIMEA, IRAN, IRAQ, NORTH KOREA, SUDAN, SOUTH SUDAN, SYRIA AND VENEZUELA if we have pre-approved the risk. You must contact us should you plan to travel to one of these countries.
Any cover approved may incur an additional premium.
A travel insurance policy is designed to cover acute illness and injury that occurs after you've started your trip, so to be covered, it must be unexpected.
In some instances a chronic and/or pre-existing condition is covered by your travel insurance. We recommend that you send an up-to-date medical report and our application form for pre-existing conditions to Bupa Global Travel and our in-house medical consultants will evaluate if your particular condition is covered.
If you reside in the United Kingdom, Mexico, Jersey, Guernsey, Falkland Islands, Isle of Man or Gibraltar:
If you reside anywhere outside of the countries listed above:
Expeditions, mountaineering and trekking in Antarctica, the North Pole and Greenland are not covered by the insurance. Please note that we do not cover mountaineering that requires specialised equipment, regardless of destination.
If you have any doubts please send an itinerary (description of trip) to Bupa Global Travel.